We collect different types of information depending on how you use our platform. Here's what that looks like in practice:

Information You Provide Directly

When you register for courses or contact us, you share basic details like your name, email address, and phone number. If you enroll in our programs, we'll also collect billing information and educational background to tailor your learning experience.

• Contact details (name, email, phone number)
• Account credentials and preferences
• Payment information for course enrollment
• Educational background and professional experience
• Communications you send to our support team

Automatically Collected Data

Like most websites, we automatically collect technical information when you visit. This includes your IP address, browser type, and how you navigate through our content. We use this to improve site performance and understand what resources are most helpful.

• Device information and browser settings
• IP addresses and general location data
• Pages visited and time spent on content
• Referral sources and navigation patterns
• Course progress and interaction with learning materials

We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose related to delivering quality financial education:

We'll occasionally send information about upcoming programs or events that align with your interests. You can opt out of these communications anytime — we won't take it personally.

Under Bulgarian and EU data protection law, we need a valid reason to process your personal information. Here's our legal framework:

We don't sell your data. Period. But we do work with trusted service providers who help us run our platform effectively:

• Payment Processors: Secure handling of transactions through certified financial service providers operating within EU regulations
• Email Services: Communication platform providers who help us deliver course updates and educational content
• Analytics Tools: Services that help us understand how students interact with our materials (with anonymized data whenever possible)
• Cloud Infrastructure: Reliable hosting and storage providers with strong security standards

All third-party providers are contractually required to protect your information and can only use it for the specific services they provide to us. We vet these partners carefully and regularly review their security practices.

You have significant control over your personal information. Bulgarian law (implementing GDPR) gives you several important rights:

Access and Portability

You can request a copy of all personal data we hold about you. We'll provide this in a readable format within 30 days. If you want to transfer your information to another service, we'll help with that too.

Correction and Deletion

Found incorrect information in your profile? Let us know and we'll fix it promptly. You can also request deletion of your account and associated data, though we may need to retain some records for legal or accounting purposes.

Processing Restrictions

You can ask us to limit how we use your information or object to certain types of processing. For example, you might want to pause marketing emails while continuing your course enrollment.

We take data protection seriously and implement multiple layers of security:

• Encryption of data during transmission using industry-standard SSL/TLS protocols
• Secure storage with access controls limited to authorized personnel
• Regular security audits and vulnerability assessments
• Employee training on data protection and privacy best practices
• Incident response procedures in case of any security concerns

While we implement strong safeguards, no system is completely immune to risks. If a breach occurs that affects your information, we'll notify you and relevant authorities as required by Bulgarian law.

We don't keep your information longer than necessary. Here's our general approach:

• Active Students: Your data remains accessible throughout your enrollment and for one year after course completion
• Financial Records: Billing and payment information is retained for 7 years to comply with Bulgarian accounting regulations
• Marketing Data: Contact information for promotional purposes is deleted within 3 years of last interaction if you haven't enrolled
• Support Communications: Correspondence is archived for 2 years to maintain service quality and resolve disputes

After these periods, we securely delete or anonymize information so it can no longer identify you personally.

We primarily store data within the European Economic Area. However, some of our service providers operate globally. When data moves outside the EEA, we ensure adequate protections through:

• Standard contractual clauses approved by European authorities
• Adequacy decisions recognizing equivalent protection standards
• Certification schemes that demonstrate compliance with EU requirements

You can request specific information about international transfers affecting your data by contacting our privacy team.

Our website uses cookies to function properly and improve your experience. Most are essential for basic operations, while others help us understand usage patterns.

You can control cookie preferences through your browser settings. Blocking certain cookies might affect site functionality, but you'll still be able to access core educational content.

Our financial education programs are designed for adults. We don't knowingly collect information from anyone under 16 years old without parental consent. If you're a parent and believe your child has provided us with personal information, please contact us immediately so we can delete it.

We'll update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active users via email and post a notice on our website.

The "Last Updated" date at the top shows when the current version took effect. We recommend reviewing this page periodically, especially before enrolling in new programs.